Shipping

What are your shipping costs and delivery times?

How will my order be shipped?

Carefully, because we want your product to arrive in pristine condition!

Our parcels are be shipped and delivered to you via PostNL International.

If the shipment can fit through a standard mailbox opening, delivery will be via regular mail, by Post Danmark.

I don’t have a shipping address in Denmark. Can you ship to another country?

Yes. Although you can enter only shipping addresses in Denmark on Paulaschoice.dk/en, you can order our products from any EU country and from many others.

• Belgium: please visit paulaschoice.be.
• France: please visit paulaschoice.fr.
• Germany and Austria: please visit paulaschoice.de.
• Netherlands: please visit paulaschoice.nl.
• Switzerland: please register with MeinEinkauf.ch.
  In order to do so, please register first with MeinEinkauf.ch and subsequently place your order on paulaschoice.de/en. Please make sure you use the MeinEinkauf.ch delivery address as well as the e-mail address generated for you by MeinEinkauf.ch, when placing your order.
• United Kingdom: please visit paulaschoice.co.uk.
• Other EU countries: please visit paulaschoice-eu.com.
• United States and Canada: please visit paulaschoice.com.
• Other countries: please visit paulaschoice.com/international.

What else should I know about how my order will be shipped?

• Paula's Choice Europe ships Monday to Friday, five days a week, to all EU destinations. If payment of your order is confirmed 19:30 on Monday to Saturday, your order will generally be processed and shipped the same day.
• Paula's Choice Europe ships Paula's Choice products only to the 28 member states of the European Union.
• An email will notify you of the receipt of your payment by Paula's Choice Europe. A further email will inform you once your parcel has been shipped to your delivery address.
• Shipping rates are in Euro and will be mentioned separately on your invoice.
• We cannot guarantee delivery times; these are indicative and for information only.
• At present we do not have express delivery facilities. Such service may be available in the future.
• If a parcel cannot be delivered (e.g. if there is no one at the delivery address to receive the parcel), a note with instructions will generally be left at the delivery address. Usually you can call the parcel delivery service to arrange a date for redelivery or alternatively, you can pick up your parcel from a local point of service. Please note that the delivery procedure depends on the local parcel delivery service and may vary from country to country.
• If your package does not arrive within the regular delivery time, please contact us soon. We can only open an investigation with the courier within 2 weeks of the original delivery date.